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CALL CENTER CRM 9.0.5

Communications :: Other Comms Tools
Voicent's Call Center CRM is a powerful software tool for managing customer interactions in call centers or sales organizations. Use it to automatically track all customer interactions, save and manage customer opt-outs and contact preferences, automatically display saved customer information to agents, intelligently and efficiently recognize callers and serve them accordingly, and design and manage sales and marketing campaigns.
Windows | Freeware
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CRM DASHBOARD 9.0.5

Communications :: Other Comms Tools
CRM Dashboard is unified agent desktop software that puts the customer at the center of all interactions - phone, text message, email, and social media. By providing customer information accurately and easily integrating with your business processes, Dashboard enables agents to deliver superior customer experiences for your organization. Features an user-friendly interface that allows integration and customization with 3rd party CRM services.
Windows | Freeware
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VOICENT IVR STUDIO 9.0.5

Communications :: Telephony
IVR Studio for easy development of interactive voice response systems. Quick development and deployment of music on hold, voicemail, auto attendant, voicemail to email, and other inbound call applications. Voicent IVR solutions offers point-and-click call flow design, ease of installation, and lower cost of ownership. Design IVR applications for SIP, VOIP, SKYPE, and PSTN services.
Windows | Freeware
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