N5 Net Software Repository

Your one-stop for all your software needs.

Search N5 Net Software Repository:

Search Files

Sponsor:

Browse:

Areas Of Interest

Authors Area

Are you a software author? Take a look at our Author Resource Center where you will find marketing tools, software specifically created for promoting your software and a ton of other helpful resources.

CRM Dashboard 9.0.5

Communications :: Other Comms Tools

Screenshot:

(Click to Enlarge)

Voicent CRM Dashboard is unified agent desktop software that puts the customer at the center of all interactions - phone, text message, email, and social media. By providing customer information accurately and integrating with your business process seamlessly, Dashboard enables agents to deliver superior customer experiences for your organization. Key Features: Fully integrated with Voicent Call Center CRM, agents are able to manage customer CRM records directly in Dashboard. Full integration with Call-scripting. Embedded browser that can automatically convert phone numbers to easy, click-to-call buttons. Includes a dialpad that can transfer, hold, park, record, and play audio during calls. Includes a special window for entering call notes and a drop-down box for quickly setting call dispositions. Visually displays incoming call ACD queues. Easily schedule customer callbacks, with automatic call back reminders. Fully integrated with Voicent FlexPBX for direct outbound dialing and voicemail handling. Allows integration and customization with 3rd party CRM services and software, such as Salesforce.com, SugarCRM, ZohoCRM, and MySQL databases.

Specifications:

Version: 9.0.5
Author: Voicent Communications, Inc

License: Freeware
File Size: 0 MB
Last Virus Scan: 2024-11-16
Downloads: 57
Views: 44
Price: $0.00

Installer: Install and Uninstall
Released: 10-23-2013

Recent Changes:
CRM Dashboard

Tags:
predictive dialer call center CRM call center management call center software call center auto dialer customer relationship management customer data management phone dialer call center IVR call center solutions crm auto opt-out management

Download

Buy Now | Visit Home Page

Runs on:

WinXP, WinVista, WinVista x64, Win7 x32, Win7 x64, Windows 8

Requirements:

Windows 2000/XP/2003/2008/Vista/Win7/Win8

VOICENT PREDICTIVE DIALER 9.0.5

Communications :: Telephony
Voicent Agent Dialer is a predictive dialer and a semi auto dialer combined. It assists marketing or sales agents for telemarketing campaigns. Agent Dialer supports SIP based VOIP, Skype, and traditional phone services. Automatic dialing can play audio messages, transfer calls, and record conversations, all by the press of a key. It helps you to generate leads, reduce work load, save your voice, and increase productivity.
Windows | Freeware
Read More

VOICENT VOICEXML GATEWAY 9.0.5

Web Development :: XML/CSS Tools
VoiceXML Gateway for SIP VOIP PSTN TAPI development API for interactive telephony application. High level development platform based on W3C VoiceXML. Supports text to speech, voice recognition, DTMF tones for both inbound, outbound apps. Works with SIP based VOIP, Skype, and traditional phone services. API , SDK, tutorial, sample code available online. Easy integration with HTTP web and command line interface. Free program download
Windows | Freeware
Read More

CALL CENTER MANAGER 9.0.5

Business :: Databases & Tools
Call Center Software to automatically measure and adjust the pace of outbound calls, ensures agent efficiency is maximized while strict FTC limitations on dropped and abandoned-calls rates are honored. Allows quick and easy monitoring, recording and live-call whisper coaching to provide fast and highly effective training and supervisory feedback for new agents. Program tracks, collects, and reports call volume, agent, and campaign performance.
Windows | Freeware
Read More

HOSTED BY N5 Networks