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Search: call center software
Business :: Databases & Tools
Call Center Software to automatically measure and adjust the pace of outbound calls, ensures agent efficiency is maximized while strict FTC limitations on dropped and abandoned-calls rates are honored. Allows quick and easy monitoring, recording and live-call whisper coaching to provide fast and highly effective training and supervisory feedback for new agents. Program tracks, collects, and reports call volume, agent, and campaign performance.
Windows | Freeware
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Communications :: Other Comms Tools
CRM Dashboard is unified agent desktop software that puts the customer at the center of all interactions - phone, text message, email, and social media. By providing customer information accurately and easily integrating with your business processes, Dashboard enables agents to deliver superior customer experiences for your organization. Features an user-friendly interface that allows integration and customization with 3rd party CRM services.
Windows | Freeware
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